Frequently Asked Questions
Home Internet to connect your computer, phone, and numerous other devices.
To connect, switch on your Wi-Fi, select the “YO-WiFi” network, and follow the prompts to purchase a token.
We offer the following affordable packages: K2: 500MB valid for 7 days K5: 1.5GB valid for 7 days K10: 3GB valid for 7 days
You can pay using mobile money services from Airtel, MTN, or Zamtel. Follow the instructions during the purchase process.
If your token doesn’t work, please contact customer support at +260-976301086 or email support@yo-wifi.co.zm for assistance.
No, tokens are tied to the device used during activation and cannot be shared across multiple devices.
Yes, after logging in, your dashboard will display your remaining data and its expiration date.
You can purchase another token to continue enjoying uninterrupted internet access.
Is the payment process secure?Absolutely! All payments are processed through secure gateways, ensuring the safety of your transactions.
Yes, YO Wi-Fi is available at participating locations, including intercity bus stops. Simply connect and purchase a token.
If you face any issues during payment, contact us immediately at +260-976301086 or email support@yo-wifi.co.zm for assistance.
Still You Need Help?
